10 Customer service strategies that create repeat customers fast

Learn ten customer service strategies that help you send more effective Etsy messages and earn more repeat business.

Providing excellent customer service is an integral part of running a successful ecommerce business. Popular selling platforms like Etsy expect sellers to maintain a high customer service standard and so do their shoppers. Not only does Etsy keep track of …

Prevent refunds and cancellations on Etsy by sending customers these free gift card images

As an ecommerce seller, a significant number of your cancellation and refund requests occur because orders are late to either ship or arrive.

Shipping issues are often out of your control, but you still want to prevent as many cancellations …